Desktop Administrator

Position: Desktop Administrator

Eligibility Criteria:

• Must be a resident of Coimbatore
• Salary Package: ₹4 to ₹5 Lakhs per annum
• Experience: Minimum 3+ years
• Ready to work in 24/7 rotational shift

Technical Skills:

• Expertise in Windows and macOS operating systems
• Proficient in desktop, laptop, and peripheral troubleshooting
• Hands-on experience with Active Directory, Group Policy, and user account management
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, Wi-Fi, etc.)
• Experience in software installation, patch management, and updates
• Familiarity with remote desktop support tools (TeamViewer, RDP, etc.)
• Basic knowledge of hardware repairs and replacements
• Expertise in printer and scanner troubleshooting
• Working knowledge of Windows Roaming Profiles, Folder Redirection, and File Server management
• Experience in McAfee Antivirus management
• Familiarity with IT asset management and inventory tracking
• Basic knowledge of Windows Server administration and SCCM (preferred)
• Understanding of IPv4, Switching, Routing, and Wireless management (added advantage)
• Basic Linux administration skills (a plus)

Soft Skills:

• Strong problem-solving and analytical abilities
• Excellent written and verbal communication skills
• Strong interpersonal and teamwork skills
• Ability to manage multiple tasks and prioritize effectively
• Customer-centric approach with a proactive attitude
• High attention to detail with the ability to document issues and resolutions accurately