Collections Manager

Position- Portfolio Manager- Unsecured Portfolio

Location- Delhi, Mumbai,Ahmedabad, Ludhiana, Chandigarh, Jamshedpur

Role Requirements:

• To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting

the Target on Cost of Collections.

• Control bucket flow cases and focus on non-starters.

• Ensuring documented feedback.

• Ensuring legal guidelines and audit queries are complied with

• Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.

• Manage productivity by fixing productivity parameters for Collection Officers / DMAs, &

monitoring performance against set parameters and Weekly review with the collection

executives.

• Ensuring background and reference check of agencies / CE being appointed.

• Constant evaluation of CE.

• Identify and manage training needs for the CEs.

• Support collection officers in legal / police issues.

• Customer visit.

• People Management and leadership skills

• Demonstrated success & achievement orientation, Negotiation Skills

• Strong bias for action & driving results in a high-performance environment. Demonstrated

ability to lead from the front

• Excellent relationship skills

• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance

• Exceptionally high motivational levels and needs to be a self-starter

• Working knowledge of computers.