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Customer Relationship Officer - Females
1-4 years
₹ 2.5 - 4L/yr
Vijayawada, Kamareddy, Nizamabad
3 vacancies
Customer Relationship Officer - Females
Muthoot Finance
posted 21hr ago
Job Description
Job Description
CUSTOMER RELATIONSHIP OFFICER
Ensure Cross-selling of products as per the target in the Branch via customer care executive.
Lead Generation for cross-sell products at the Branch and ensure the conversion.
Coordinate with different product managers for closure.
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Publishing the MIS report to RO and ensuring the targets are met.
Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
Maintaining accurate records and documenting all customer service activities and discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer care Executive
Staying informed on the latest industry techniques and methods.
Kindly share your updated cv for recruit.zo@muthootgroup.com
Feel free to connect with HR @ Madhusudhan -7670842320
Employment Type: Full Time, Permanent
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What people at Muthoot Finance are saying
Rating based on 5 Customer Relationship Officer
reviews
Anonymous · Sales & Business Development
in Tirupati
Good platform to wOrk
- Salary - Excellent+6 more
No co ordination in RO .. No Activities participated in last one year No promotions, still wotking for same salary, and no incentives...this one is horrible from last 1.5yrs
Customer Relationship Officer salary at Muthoot Finance
What Muthoot Finance employees are saying about work life
Muthoot Finance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Free Transport 
Education Assistance 
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