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24 Muthoot Capital Services Jobs

Relationship Manager - Retail Liabilities

2-6 years

Kochi, Thrissur, Thiruvananthapuram

4 vacancies

Relationship Manager - Retail Liabilities

Muthoot Capital Services

posted 29d ago

Job Description

1.Customer Acquisition

  • Achieve monthly and annual targets for acquiring new Fixed Deposit customers
  • Identify potential clients through market research, leads, and referrals.

2. Portfolio Management

  • Ensure consistent growth of the liability portfolio by retaining and expanding the customer base.
  • Upsell and cross-sell products like Gold loans, Housing Loan, Chits, Insurance and Gold savings schemes to existing customers.

3. Customer Retention and Relationship Building

  • Build and maintain strong relationships with customers to ensure long-term engagement.
  • Address customer queries, complaints, and requests in a timely and professional manner.
  • Conduct periodic reviews of customer accounts and provide personalized investment solutions.

4. Revenue Generation

  • Meet or exceed revenue targets through product sales and service upgrades.
  • Increase the profitability per customer by focusing on high-value customers.

5. Compliance and Risk Management

  • Ensure adherence to regulatory guidelines, KYC norms, and anti-money laundering policies.
  • Monitor transactions for suspicious activities and report anomalies as per banking norms.

6. Market Awareness and Competitor Analysis

  • Keep track of market trends, competitor strategies, and customer preferences to refine sales pitches.
  • Provide feedback to management on product improvements or new offerings based on market demands.

8. Digital Adoption and Innovation

.


Employment Type: Full Time, Permanent

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What people at Muthoot Capital Services are saying

Relationship Manager salary at Muthoot Capital Services

reported by 7 employees with 3-13 years exp.
₹3 L/yr - ₹5 L/yr
21% less than the average Relationship Manager Salary in India
View more details

What Muthoot Capital Services employees are saying about work life

based on 239 employees
56%
87%
52%
98%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Muthoot Capital Services Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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