Deputy Manager - Refractory sales

Role & responsibilities

1. Maintaining a high customer visibility ‎through regular visit and interaction‎. ‎Candidate must be willing to travel minimum ‎10‎-‎12 ‎days in a month‎.‎

2. ‎Development of ‎new customers by having regular customer visits to understand demand for our products‎, ‎making presentations‎, ‎promoting ‎CUMI products performance benefits to client‎.‎

3. ‎Responsible for enquiry generation‎, ‎on time submission of offers‎, ‎providing ‎necessary data for preparing the offer‎, ‎negotiation and securing the orders‎.‎

4. ‎Regular monitoring and capturing our products ‎performance report to evaluate customers tangible business benefits and prepare success stories for future business reference‎.‎

5. ‎Regular visit and interaction to understand customers processes ‎/ ‎operations‎. ‎Understand and monitor the ‎shutdown planning of customers‎.‎

6. ‎Understanding of the payment processing chain at respective customers and follow up to ‎ensure on time collection of receivables as per the agreed payment term‎.‎

7. Monthly analysis and on time reporting of sales‎, ‎collection ‎& ‎new product trials etc‎. ‎to reporting manager‎. ‎

8. ‎Monthly sales forecast for allocated customers‎.‎

9. ‎To evaluate Competitors ‎activities in terms of Sales‎, ‎applications‎, ‎qualities‎, ‎performance‎, ‎pricing and deliveries of their products‎.‎

10. Constantly evaluate ‎the performance of a product at the customer sites‎, ‎report any customer complaints ‎/ ‎problems immediately to superior and ‎register on complaint management portal‎. ‎Initiate the initial site level fact findings‎, ‎data collection etc‎. ‎and regular coordination ‎with the concern team to initiate corrective actions‎.‎

11. Preparing sales plan and ensure dispatch as per the monthly sales plan ‎by coordinating with customer service team‎.

Preferred candidate profile

Candidate must have experience in sales ‎& ‎marketing of refractory products or related industries‎. ‎Experience in handling refractory business in ‎Carbon Black‎, ‎Glass‎, ‎Ceramics‎, ‎Iron ‎& ‎Steel and Non Ferrous industries are preferred‎. ‎

Perks and benefits