Deputy Manager - Refractory Sales

Role & responsibilities

1. Maintaining a high customer visibility through regular visit and interaction. Candidate must be willing to travel minimum 10-12 days in a month.

2. Development of new customers by having regular customer visits to understand demand for our products, making presentations, promoting CUMI products performance benefits to client.

3. Responsible for enquiry generation, on time submission of offers, providing necessary data for preparing the offer, negotiation and securing the orders.

4. Regular monitoring and capturing our products performance report to evaluate customers tangible business benefits and prepare success stories for future business reference.

5. Regular visit and interaction to understand customers processes / operations. Understand and monitor the shutdown planning of customers.

6. Understanding of the payment processing chain at respective customers and follow up to ensure on time collection of receivables as per the agreed payment term.

7. Monthly analysis and on time reporting of sales, collection & new product trials etc. to reporting manager.

8. Monthly sales forecast for allocated customers.

9. To evaluate Competitors activities in terms of Sales, applications, qualities, performance, pricing and deliveries of their products.

10. Constantly evaluate the performance of a product at the customer sites, report any customer complaints / problems immediately to superior and register on complaint management portal. Initiate the initial site level fact findings, data collection etc. and regular coordination with the concern team to initiate corrective actions.

11. Preparing sales plan and ensure dispatch as per the monthly sales plan by coordinating with customer service team.

Preferred candidate profile

Candidate must have experience in sales & marketing of refractory products or related industries. Experience in handling refractory business in Carbon Black, Glass, Ceramics, Iron & Steel and Non Ferrous industries are preferred.