Network Administrator

Roles & Responsibilities-

• Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements.
• Take ownership for the ServiceNow tickets (requests, incidents - monitoring and users, changes) and work with the best resolution by proper and on-time ticket updates and detailed close notes for making improved network service/infra. Work on the repetitive alerts and resolve them under the defined SLAs.
• Along with ServiceNow tickets, attend and resolve user requests and incidents posted over the diff communication channels like emails, Slack, and Teams. Document them in the ServiceNow.
• NetOps support for the Campus and Data Centers Network Infra, SDWAN and SASE VPN Solutions, Network Firewalls Management, Hybrid Cloud (AWS and Azure).
• Hands-on experienced in planning, configuring, testing, maintaining, and troubleshooting the network infrastructure (Campus, Datacenter, and Cloud Network)
• Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG
• Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs.
• Creating a support request and work/coordinate with the vendors (ISPs and Product Vendors) in service request, issue resolution and security improvements.
• Handling Cloud Networking support (AWS and Azure) like VPC Peering requests, TransitGateway attachments, Route Propagation.
• Network security vulnerability remediation across all network infra through config management or firmware upgrades.
• Managing the firewall policies across all the firewalls as per the user and security requirements.
• Handling the wireless network request, issue, and troubleshooting
• Managing the F5 LTMs and SSL certificate management
• Taking ownership for the NetOps related projects and track it under Jira.
• Understanding, support, and drive the network automations and systems integrations (APIs, Python, Scripting)

Skill Needed:

• Switching (Cisco/Arista)
• Routing (Cisco)
• Firewall Management with policy implementation (PaloAlto/Fortigate/Juniper)
• Wireless (Cisco/Mist)
• F5 loadbalancers (F5)
• SDWAN (Palo Alto)
• SSL VPN (Ivanti)
• exposure to cloud - aws

Other Requirements -

• hybrid mode 2/3 days work from office
• should be willing to work in rotational shift