Walk in drive Network SD - Electronic City ( NCG )

We are looking for Network SD Engineer for Electronic City location.

Walk in drive on 11-Sep-24 (Wednesday) ELectronic City location.

Below Job description for your reference.

Technical Skills

• 3+ year of technical experience with Routing and Switching Configurations. Should have configuration and good troubleshooting skills. Monitoring, Field engineers, broadband engineers are not fit for this role.
  
• Experience with Firewalls, Load balancers will be an added advantage.
  
• Fluent in English (verbal and written).
  
• Passionate about networking, information technology or cloud technologies.
  
• An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
  
• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
  
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organisation.
  
• Organisational skills and the ability to prioritise your workload.
  
• Ready to work in rotational shifts in 24x7 operations
  

Key Responsibilities

• Provide support in the areas of Network and Network security products like Cisco, Comware, Aruba, Checkpoint, Palo Alto, Fortinet, F5 etc.
  
• Operate, Administer and Govern customer setup.
  
• Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff.
  
• Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.
  
• Participate in after-hours remote support rosters.
  
• Identify and contribute to projects to improve product support, customer satisfaction and team efficiency.
  
• Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
  
• Technical writing skills will be required to publish Issue resolution documents (KM & KT)
  
• Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
  
• Must be able to interact with colleagues from different countries and background (own team, members of SC and Product Divisions)
  
• Participate/Drive ITIL based change management, Problem management, incident management.
  

Experience/Knowledge

• 3+ years of demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, firewalls etc.
  
• Ability to isolate and solve complex technical/business problems with the ability to interact with people (customer and internal HPE) at all levels, across a geographic region.
  
• Demonstrate strong written and verbal communication skills.
  

Education/ Certification

• BE/BTech/BCA/BSC
  
• CCNA or similar network certification.
  

For further queries kindly reach out to Shilpa / Chiranjeevi ( 9611158488 / 89707 25485 )

or email me your CV to chiranjeevi.n@netconnectglobal.com

Thanks and regards

Chiranjeevi Nanjunda

Talent Acquisition - NCG