Senior Fraud Analyst

FRAUD ANALYST Job Description We are looking for a motivated, experienced individual to join our company as a Fraud Analyst.
You must be familiar with data analysis techniques, software, and processes, and possess the creative problem-solving skills necessary to recommend new methods of analysis and prevention.
You must have a Bachelors degree in Computer Science or a related field and will be looking for strong written and verbal communication skills.
Duties and Responsibilities Monitor real time queues and identify high risk transactions within the business portfolio.
Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, chargeback fraud and similar other risks.
Identify fraudulent transactions and cancel them from further processing.
Resolve queued transactions within the service level agreements to reduce potential revenue losses.
Interact with banks to verify order, confirm or cancel fraudulent orders.
Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
Ensure confidentiality of all information collected during investigation.
Determine existing fraud trends by analyzing accounts and transaction patterns.
Identify system improvements to prevent fraudulent activities.
Recommend anti-fraud processes for changing transaction patterns and trends.
Recommend new software tools used for fraud detection, prevention and reporting activities.
Generate suspicious activity reports and risk management reports for Managers.