Business Analyst/Scrum Master

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

We are looking for a Business Analyst Scrum Master who will take on dual responsibilities, acting as both a Business Analyst and a Scrum Master, to ensure the smooth execution of projects using Agile methodologies. This role will require you to collaborate closely with stakeholders, define business requirements, and facilitate the Scrum process to ensure team effectiveness and delivery.

Business Analyst Responsibilities:

• Stakeholder Communication: Act as the primary point of contact between business stakeholders and the development team to gather requirements, clarify needs, and ensure alignment with project goals.
• Requirements Gathering: Elicit, document, and validate business requirements, use cases, and user stories to ensure the development team has clear and actionable goals.
• Process Mapping Analysis: Analyze business processes, identify areas for improvement, and help design solutions that meet business needs.
• User Stories Backlog Management: Write and maintain well-defined user stories with acceptance criteria, and work closely with the Product Owner to prioritize the product backlog.
• Business Solutions Reporting: Assist in identifying business problems and recommend solutions, and provide regular updates and reports to stakeholders on project progress.

Scrum Master Responsibilities:

• Facilitating Scrum Ceremonies: Organize and facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Agile Coaching: Guide and coach the Scrum team on Agile practices, ensuring adherence to the Scrum framework, and help remove any impediments that hinder the teams progress.
• Team Support Motivation: Promote a collaborative and self-organizing team culture, focusing on delivering high-quality work and continuous improvement.
• Impediment Removal: Proactively identify and remove obstacles that prevent the team from achieving their sprint goals.
• Sprint Release Planning: Support the team and Product Owner in sprint planning and release planning activities, ensuring that the scope is well-defined and achievable.

• Experience: 3+ years in a combined Scrum Master and Business Analyst role or related positions.
• Agile Scrum Knowledge: Strong understanding of Scrum and Agile principles, with hands-on experience in implementing Agile methodologies.
• Business Analysis Skills: Ability to gather, analyze, and document business requirements, user stories, and workflows.
• Communication: Excellent verbal and written communication skills for interacting with stakeholders, team members, and management.
• Problem Solving: Strong analytical and problem-solving skills with the ability to think critically and adapt in fast-paced environments.
• Team Leadership: Experience in leading and motivating cross-functional teams.
• Certifications: Certified Scrum Master (CSM) or equivalent certification is preferred; Certified Business Analysis Professional (CBAP) or similar is a plus.

• Experience with Agile project management tools (e.g., Jira, Confluence, Trello).
• Familiarity with Lean and Kanban methodologies.
• Experience in facilitating cross-functional collaboration and managing stakeholder expectations.

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