AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
37 Fidelity International Jobs
Scrum Master Customer Communications
5-7 years
Gurgaon / Gurugram
1 vacancy
Scrum Master Customer Communications
Fidelity International
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About your role
As the Scrum Master within the Customer Communications Platform team, you will play a key role working with senior business leaders, Product Owners, technology teams and operations to deliver end to end solutions in support of the area s strategic and operational objectives.
Working alongside multiple stakeholder groups you will need to utilise your experience of working in agile delivery teams to assist with the design, definition, exploration and delivery of features to service various demands from the GPS business within the new platform and capability team structure.
The successful candidate will have a detailed knowledge of working in an Agile environment using Agile tools and techniques, experience working with Scrum or Kanban, and have a good understanding of Jira and Confluence.
This position requires a strong self-starter with great analytical and influencing skills, someone happy to take the initiative and willing to work to find the right path and focussed on relentless improvements.
- Management of impediments - proactively identifying, analysing and resolving issues impacting successful delivery of the work. Escalating to the leadership team where required.
- Facilitate Scrum events and participate in other meetings related to the overall goals of the team.
- Grow and maintain effective relationships with stakeholders.
- Facilitate discussions to create consensus, agreement and transparent decisions.
- Manage the timely transition of development work for multiple features and initiatives into production by fully engaging with stakeholders as part of larger planned enterprise deliveries.
- Champion continuous improvement initiatives through regular reflection and adaptation.
- Facilitate ongoing effort to identify and manage risks, performance metrics and tracking progress.
- Ensure the team support solutions they own and act as an escalation contact for any issues.
- Collaborate with Product Owners and cross-capability teams to input to a strategic product roadmap that identifies deliverables and milestones.
- Acts as a leader to conduct training workshops and coaching sessions on Agile, Scrum, estimation and other practices for team members and within the larger organisation.
About you
You must have a passion for delivering high quality and scalable solutions with a strong focus on the customer need. You should be both willing to challenge and to be challenged and comfortable working in a diverse and global organisational model.
You will be required to effectively influence and assist key stakeholders, support the formation of new teams and enable delivery teams to be effective across a variety of workstreams. A willingness to take on new challenges, collaborate and share knowledge freely with global teams is absolutely critical to success.
The ideal candidate will have 5+ years experience working as a Scrum Master or similar role.
- Demonstrate a very clear and concise understanding of the differences between Agile methods and traditional project management, and how this can impact the nature of work.
- Be comfortable working in a hybrid environment, while helping to coach, mentor and motivate your team on their journey to adopt an agile mindset.
- Strong stakeholder management experience. This includes providing regular status updates on current development activities at appropriate levels of detail for stakeholders, technical teams and the wider business.
- Understand the importance of deadlines and delivery commitments for the business, implement techniques to transparently track progress, and communicate any risks or challenges as early as possible.
- Experience and/or clear understanding of working in a truly agile environment with self-organising cross-functional teams.
- Demonstrate a passion for continuous learning and a broad knowledge of practices, techniques and skills which impact successful execution of the role.
- Solid understanding of best practice software development and good engineering practices and procedures.
- Have a maturity of understanding that Agility is not achieved overnight and demonstrate a willingness to work in a transitional setup while helping teams on their journey.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Scrum Master roles with real interview advice
What people at Fidelity International are saying
Scrum Master salary at Fidelity International
reported by
3
employees
with 10-13
years exp.
₹20.9
L/yr - ₹25
L/yr
39%
more
than the average Scrum Master Salary in India
View more details
What Fidelity International employees are saying about work life
based on 570 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fidelity International Benefits
Submitted by Company
We’ll help you find the perfect balance We’re welcoming We’re flexible
Submitted by Employees
View more benefits 
Compare Fidelity International with
Fidelity Investments
Compare
Blackrock
Compare
Vanguard
Compare
State Street Global Advisors
Compare
Goldman Sachs
Compare
Morgan Stanley
Compare
Invesco
Compare
Franklin Templeton Investments
Compare
Axis Direct
Compare
Kotak Securities
Compare
FactSet
Compare
Sharekhan
Compare
Morningstar
Compare
Synchrony
Compare
Ocwen Financial Solutions
Compare
Northern Trust Operating Services
Compare
Apex Group
Compare
Better.com
Compare
Sun Life Financial
Compare
TIAA Global Business Services
Compare
Similar Jobs for you
Fidelity International Gurgaon / Gurugram Office Location
Gurgaon/Gurugram, Haryana Office
FIL India Business and Research Services Private Limited, Building No. 9, Candor TechSpace, Sector- 48, Gurugram, Haryana
Gurgaon/Gurugram, Haryana
122018
122018
Senior Manager/Associate Director, Allocations Squad Lead, CCoE
12-14 Yrs
Gurgaon / Gurugram
Share an Interview