IT Executive, linux - mPokket (On Roll )

Primary Responsibilities & required skills:

• ​​Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar

role

• Hands on experience with operating systems (Windows, Linux/Ubuntu & MacOS)

• Working knowledge of office automation products and computer peripherals, like printers and

scanners

• Hands on experience on working with network devices (router, switch, firewall, UTM)

• Well versed with ACL and OSI model and its working. Along with IP sub/super netting.

• Clear concept of dynamic and static routing,

• Knowledge of network security practices and anti-virus programs

• Ability to perform remote troubleshooting and provide clear instructions with documentation

ticket maintenance

• Knowledge of Microsoft Excel or Google Sheets

• Ensure all desktops and laptops are secure from external attacks

• Maintain inventory of IT assets, softwares, software licenses (Inventory management, asset

maintenance, record keeping, asset allocation)

• Excellent problem-solving and multitasking skills

• Customer centric attitude

Certifications (Preferred)

• CompTIA N+ Certification or similar

• Information Technology Infrastructure Library