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Associate Director - Client Services

8-10 years

Mumbai

1 vacancy

Associate Director - Client Services

mPlatform

posted 1hr ago

Job Description

Description

Position at OpenDoor

ABOUT WPP OPENDOOR
At WPP, we re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology.
Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client s specific needs and challenges, providing easy access to the right capabilities. And that s why we ve built OpenDoor for Amazon .
OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too.
The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.
OpenDoor s values are built from Amazon s own 16 Leadership Principles , and WPP s core values of Open, Optimistic and Extraordinary. Together, when WPP s Creative Transformation meets Amazon s next-level customer centricity, our people come together to challenge and impact what s done today and build a better future.
By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth s most ambitious opportunities in marketing, tech, media, business, and creativity.
ABOUT THE ROLE
We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Associate Director. This is a Full-time position based in Mumbai. This role plays a crucial part in supporting WPPs mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including Amazon s Cross-channel marketing Prime Video.
RESPONSIBILITIES

Conversation with the respective agency and get the complete mapping of business
Creating a roadmap for business conversion in consultation with regional head/Agency Lead
Create a complete CRM on Target clients
Plan the conversion route, strategies how would you convert target clients and keep regional head/Agency lead posted on weekly basis on all the development
Orchestrate the inputs from the strategy, creative and technical teams to develop innovative solutions for clients
Brainstorming on client briefs and coming up with ideas and innovations for the brand
Coordination with the internal departments of planning, buying and commercial
Timely coordination with client and internal teams for estimate and purchase order generations through the back-end system and tools
Understanding and using Kinetic proprietary tools and systems for campaigns and client business briefs
Maintaining client records for campaigns to be furnished as and when required
Proactively support the team for developing an opportunity to avoid any leakage

QUALIFICATIONS

Post-graduation in marketing/ brand communication from a reputed university
Ability to work under pressure and tight deadlines
8-10 years of work experience in handling corporate clients
Strong analytical skills. Ability to understand client briefs, translate them to the teams internally and arrive at a robust way forward
Ability to coordinate across departments internally for providing necessary campaign information as and when required
Networking and PR skills
Understanding of Brand safety and Viewability measures to deliver Quality Inventory to Our clients
Up to date with the latest trends and best practices in online marketing and measurement

BONUS POINTS

Proactiveness to drive business with the support of Director.
Experience working with multiple stakeholders
Demonstrate capabilities to demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility, self-motivation and ability to challenge the status quo.
Good in communication stakeholder relationship management skills
Proactiveness in address and escalate when needed, on any issue that compromises the quality and timeliness of deliverable.

BENEFITS OF OPENDOOR
  • Unparalleled Access: Gain direct experience working with one of the worlds most innovative and influential companies.
  • Mentorship Training: Receive guidance from experienced professionals at both WPP and Amazon.
  • Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open.
  • Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making.
  • Global Impact: Be part of a team that is shaping the future of marketing on a global scale.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full Time, Permanent

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