Transctn Procng Offcr

Job Description

Job Summary -

L 2 level Transaction Processing Executive/Officers - to process the Capital Market - Brokerage process documents for a Non-Voice BPS account (US Client).

Years of experience needed -

Candidate should have minimum of 1 year work experience in similar BPO field - preferably from Banking and Capital Markets Domain (primary preference)

Secondary preference will be for Candidates who have experience in other BPO domains like Accounting, Insurance, Health Care etc.

Technical / Non-Technical Skills:

Excellent MS Office skills - MS Excel, Power Point, Excel Macros and E Mail Drafting

Good Typing Speed of 28 WPM with >=95% accuracy

Excellent Communication skills - to attend Client Calls, Onshore Training etc

Process Skills:

Good and sound knowledge of Stock Market and Capital Market Concepts - Primarily US stock market.

Good understanding of Financial Concepts, Investments, Calculation, Accounting methods

Sound Analytical, Quick Learning ability, Zeal to learn new things.

Processing skills in banking and capital markets domain - Reviewing of documents, Account status, Receipts, Payments, and Distribution - Processing High Value Cash Instruments, and providing Updates to Brokerage Advisors of their requests.

100% Accurate work required as Errors will have financial impacts from Client and their Customer side.

Strictly US Shift Working Hours (India Late Evening or Night Shifts) - should be flexible to do Over Time duty if requirement arises.

Working From Office

Behavioral Skills:

Punctual and adherence to attendance and Leaves

To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certifications Needed:

Education: 12 + 3 Degree Education is mandatory - B Com, BBA and BBM Graduates preferred, however Candidate with good work experience but with other Specialization can be looked into to some extent Only.

Additional Certification on Financial Aspects is added advantage.

No Tech Graduates - BE, B Tech, M Tech

Additional Certification on Stock Market Subjects is added advantage.

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.