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22 Motherson Technology Services Jobs
Production Support Specialist
5-8 years
Bangalore / Bengaluru
1 vacancy
Production Support Specialist
Motherson Technology Services
posted 2d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Responding to customer support tickets and inquiries regarding Maplewave software
Diagnosing and resolving technical issues related to system functionality, data integrity, and user access
Performing system upgrades and patching to ensure users are on the latest version
Monitoring system performance and proactively identifying potential issues
Providing user training and guidance on best practices for using Maplewave features
Collaborating with development teams to report bugs and suggest improvements
Key Technical Requirements:
5-8 years of support experience in the Telecom domain
Strong understanding of Inventory process flow and POS systems, specifically MapleWave Transact
Proficiency in UNIX and MySQL
Experience with OpenShift cluster-based architecture
Skilled in issue tracking and driving resolution across multiple teams and vendors
Extensive experience using Remedy for issue management
Additional Requirements:
Strong communication skills with customer-facing experience
Willingness to travel for short or long-term assignments
Employment Type: Full Time, Permanent
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What Motherson Technology Services employees are saying about work life
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Strict timing
Monday to Friday
No travel
Day Shift
Motherson Technology Services Benefits
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