Customer Care Executive/ Front Desk

Role & responsibilities

• To remain well groomed as per company policy.
• Greeting and assisting visitors and Guests as per the policy.
• To handle patients queries & channelize them to concern departments.
• To Maintain handover Register & keep track on every shift.
• To do registration for new patients along with proper registration form to be filled by the Patient-100% Compliances for taking Patient Identification card with self-attested and for the international Patient Visa copy to be collected
• To do billing for all New registration/Follow up/ / Investigations / Procedures .
• To do the data entry for OPD patients & keep record for TAT(TAT List attached)
• To do admission / discharge in system.
• To do other administrative work like supervision.
• To give purchase order for stationary items to admin dept.
• To co-ordinate with other departments for smooth work flow.
• To Handle Telephonic and Walk-in inquiries.
• To behave in a very professional manner and

always acquiring the professional ethics