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Motadata
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13 Motadata Jobs
Customer Onboarding Engineer/Sr. Customer Onboarding Engineer
Motadata
·
3-5 years
Mumbai, Ahmedabad
1 vacancy
Customer Onboarding Engineer/Sr. Customer Onboarding Engineer
Motadata
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- You need to provide technical guidance/training and customerservice for our clients.
- You will learn quickly and adapt to changes. You will maintain a high sense of urgency while staying cool under pressure.
- Coordinate with Business Analyst or Engineering team forsolution development.
- Handling integration of proposed solutions with the existing hardware setup, legacy systems, and third-party applications.
- Flexible travel as perthe project requirement.
- Should have good command on network protocols (BGP, MPLS,OSPF, SNMP, SMTP etc..) and troubleshooting techniques.
- Excellentwritten and verbal English communication skills.
- Drive the implementation activity as perthe agreed timeline and budget.
- Build rapport with clients.
- Interface withNetwork Implementation and Engineering as necessary to support ongoing.
- Network activities.
- ProductInstallations and configuration (Onsite or Remotely)
- ConductProduct Training to client
- Providing proper handover tosupportteam forsmooth operations.
- Publishweekly projectstatus to internal and externalstakeholders.
- Soundknowledge about SNMP, TRAP, and networking protocols.
- Linux Certification.
- Hands-onmiddleware, web server, database,router, and switch will be an added advantage.
- You should be able to understand customer requirements and translate the same in solutions.
- Should have experience inapplication deploymentin Linux servers with WEB andDatabase.
- Application set up with defaultdata configuration.
- Linux,Windows, and networking knowledge along withweb server and database.
- Excellent verbal andwritten communication skills.
- Sound in client coordination and presentation.
- Bachelor s degree in computer science, Engineering, or equivalent demonstrated IT work.
- Quick problem-solving ability.
- Understand client srequirements their current processes.
- DriveUser Acceptance Test(UAT) with client and getsign-off done for project closure.
- Hands-on experience on Linux servers,Windows andNetworking is amust.
Employment Type: Full Time, Permanent
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