AGM Training

Job Title: AGM Training

Location: Gurugram

Department: Learning & Development (L&D) / Training

Reports to: General Manager / Sr. Leadership

Job Summary:

The AGM – Training is responsible for developing, implementing, and managing training programs for employees across various functions in the pharmaceutical sector. The role focuses on enhancing product knowledge, regulatory compliance, sales skills, and leadership development, ensuring the workforce remains competent and aligned with industry standards.

Key Responsibilities:

1. Training Strategy & Development

• Design and execute training programs for sales, marketing, medical affairs, and other teams.
• Develop training modules covering product knowledge, regulatory guidelines, and soft skills.
• Stay updated with industry trends, ensuring training aligns with compliance and market needs.
• Collaborate with senior leadership to align training objectives with business goals.

2. Training Delivery & Execution

• Conduct classroom, virtual, and on-the-job training sessions.
• Develop e-learning programs and interactive training content.
• Organize new hire onboarding programs for sales and medical teams.
• Implement role-specific training for sales representatives, medical science liaisons (MSLs), and other professionals.

3. Compliance & Regulatory Training

• Ensure adherence to Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), and regulatory guidelines.
• Provide regular updates on changing compliance requirements.
• Conduct audits and assessments to verify training effectiveness.

4. Team Management & Coaching

• Lead and mentor a team of training managers, trainers, and facilitators.
• Assess individual and team performance, providing coaching and feedback.
• Support talent development initiatives, helping employees upskill for future roles.

5. Performance Monitoring & Reporting

• Track and measure training effectiveness through KPIs, assessments, and feedback.
• Prepare reports on training completion rates, engagement levels, and impact on business performance.
• Identify areas for improvement and update training methodologies accordingly.

Required Qualifications & Skills:

Education:

• B.Pharm / M.Pharm / B.Sc (Life Sciences) / MBA (Pharma, HR, or related field)

Experience:

• 10-15 years of experience in training & development within the pharmaceutical industry.
• Prior experience in sales training, medical training, or compliance training is preferred.

Skills:

• Strong knowledge of pharma sales, marketing, medical affairs, and regulatory requirements.
• Expertise in instructional design, e-learning platforms, and digital training tools.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work in a fast-paced, regulated environment.

Preferred Certifications:

• Certified Trainer (e.g., ISTD, Dale Carnegie, NLP, or similar certification).
• Exposure to digital learning platforms (LMS, virtual training tools).