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Business Resilience Analyst

1-2 years

Gurgaon / Gurugram

1 vacancy

Business Resilience Analyst

Moody's

posted 8hr ago

Job Description

 
  • Ability to monitor and analyze incident and crisis alerts from various sources, then to assess & act proactively.
  • Respond promptly to incidents and crises, ensuring timely resolution.
  • Handover proforma to be completed to ensure efficient and customer centric process.
  • 1-2 years previous experience in a similar role or in a dynamic, high-stress environment is preferred, with corporate experience in a customer-focused environment.
  • Excellent communication skills, with the ability to interact, advise and support people at all levels.
  • Focused, accurate, consistent and concise approach with good problem management skills.
  • Ability to develop relationships with stakeholders, considering communication styles and cultural idiosyncrasies.
  • Strong team player who thrives on working on a variety of projects and tasks with other team members.
  • Strong interpersonal skills, with the ability to act with tact and diplomacy.
Additional Information:
  • This role requires a high level of vigilance and the ability to make quick decisions in time-pressuring situations.
  • High level of proficiency in Office 365 (Word, Excel, Outlook, PowerPoint). Ability to create reports in PowerBI desirable but training will be available. Knowledge of monitoring tools & Crisis Management software (currently using Fusion Risk Management) would be advantageous.
  • Exposure to the broader GBR and CRR department will offer insight into a range of risk topics.
  • Previous experience in Business Continuity / Operational Resilience would be advantageous or tenure working within Moody s Corporation.
Education
Bachelor s degree or equivalent
Certification in ITIL, ISO 22301, or similar frameworks not required but advantageous.

Employment Type: Full Time, Permanent

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90%
80%
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Flexible timing
Monday to Friday
No travel
Day Shift
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Moody's Benefits

Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Team Outings
Job Training +6 more
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