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Mold-Masters

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3.7

based on 40 Reviews

43 Mold-Masters Jobs

Engineer - Field Service

Mold-Masters Limited

3.7

based on 40 Reviews

4-6 years

Mumbai

1 vacancy

Engineer - Field Service

Mold-Masters

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Business Development Machine Operating Training Mechatronics Injection Moulding Spare Parts

+ 2 more

Job Description

To Provide End-to-end support to customers from Installation of Machines to breakdown calls, machine problems, Spare Support, Training for Machine Operating, Processing Problems, etc.
Coordinate pre-installation requirements with customers
Developing Implementation of the Corrective / Preventive actions for any Machine further ensuring the Global Action of All Machines. Responsible for troubleshooting and providing solutions to overcome the problem.
Responsible for installation and servicing of all machines in the region.
Providing support to customers for Mould Trials (In-house on-site) for Machine Shipment.
Responsible for Assembly of Machines Machines operations at Customer Site
Provide training to customers for the Machine Operating Trouble Shooting of Machine Issue
Submitting the Field return part to the factory for analysis as well as to recover the cost of warranty of the part.
Releasing flash for parts failure.
Ensure customer training and customer care visit.
Generation of Spare Parts Business Developing the Spare Parts recommendation
Preparing Submission of Service Report for each machine
Maintaining Software Backup / Hydraulics Circuits Bill of Material on Service Portal

Team:

This role shall be part of the service Mumbai and will be based at Vasai.

Basic Qualifications:

Completed full time Diploma in Mechanical / Electronics / Plastics / Mechatronics

Experience required 4 to 6 years of machine Maintenace or machine testing .

Employment Type: Full Time, Permanent

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What people at Mold-Masters are saying

3.0

Rating based on 3 Engineer reviews

Anonymous · Production, Manufacturing & Engineering in Coimbatore

Likes

The office is at good location for coimbatore people.

Dislikes

Toxic colleagues, there is more politics than actual work. with 9am to 6.30pm work shift and Sat office, there is no work-life balance, when you do WFO. Working day at Saturday is not market policy for design office. No competitive salary package. Less to No team engagement activity.