Program Manager - IT Staffing Solutions (4-8 yrs)

Job Title: Program Manager - IT Staffing Solutions.

Location: Anna Nagar, Chennai.

Reports To: CEO.

Shift Time: 7:30 pm to 4:30 am IST.

Job Overview:.

- As a Program Manager for an IT Staffing company, you will be responsible for overseeing staffing projects, managing client relationships, and ensuring the successful delivery of high-quality talent solutions.

- You will collaborate with internal teams, stakeholders, and external clients to drive projects toward successful completion while maintaining a focus on quality, timelines, and budget.

- The ideal candidate has a background in IT staffing, program management, and is skilled at aligning staffing strategies with client business goals.

Key Responsibilities:

- Manage the end-to-end staffing program lifecycle, serving as the primary point of contact between clients and internal teams.

- Coordinate cross-functional efforts with recruiting, sales, and delivery teams to ensure timely resource allocation and alignment with client requirements.

- Ensure project tasks are delivered on time, within scope, and within budget.

- Lead regular evaluations of program progress, making necessary adjustments to meet changing client needs.

- Build and maintain strong client relationships to ensure satisfaction and foster repeat business.

- Monitor industry trends, recommending best practices for internal process improvements and client deliverables.

- Develop and maintain detailed program documentation, including project plans, status reports, and risk management strategies.

Qualifications:

- Bachelor's degree in Business, Information Technology, or a related field (Master's preferred).

- 4+ years of experience in program management within the IT staffing or recruitment industry.

- Proven track record of managing large-scale staffing programs with multiple clients and high-volume recruitment.

- Strong leadership and team management skills.

- Excellent communication and client-facing skills.

- In-depth understanding of IT roles, technologies, and industry trends.

- Proficiency with staffing and recruitment software, such as ATS platforms.

- Strong analytical and problem-solving abilities with a focus on delivering results.

Preferred Traits:

- Results-driven with a strong focus on client satisfaction and service excellence.

- Ability to multitask and manage multiple projects in a fast-paced environment.

- Strong negotiation skills with the ability to manage contract terms and rate discussions.