MIS Executive

What this job involves:

Redefining user support

Our customer our priority will be your tagline. Leading the Facilities operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement.

You ll also keep an eye out for fresh, innovative ideas, enhance connection with client associates, and extend insights to the FM Operations team. That said, you ll come up with new ways to work with technology upgrades in the applications, and share these with the tech team for implementation.

Being a core part of operations

Innovation is one of the secrets to your success as a MIS analyst.

In this role, you ll support our account directors through your vast knowledge of data trends and critical information. Likewise, you ll see to it that our stakeholders get periodic trainings to ensure that they are constantly up-to-speed with technology tool. Not only that, you will also be involved in periodic calls & updates about the performance matrix with the pan-India client and the FM operations team.

On top of these, you ll take part in the CIWG competition to present your ideas. You will also set up the FM data in the new facilities, including the creation of the location in the tool; and, likewise, train the respective stakeholders.

You ll also take charge of publishing both the daily SLA report and daily fulfilment report to the pan-India team. Using your superb Microsoft office skills, you will also craft data-related PPT slides for MMR, QBR and ABR.