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Milestone Technologies

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3.8

based on 61 Reviews

6 Milestone Technologies Jobs

IAM Business Analyst

Covestic (a Milestone company)

3.8

based on 61 Reviews

4-9 years

₹ 8 - 8.6L/yr (AmbitionBox estimate)

Remote

1 vacancy

IAM Business Analyst

Milestone Technologies

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Consulting Automation Testing Project Management Operations Auditing Recruitment

+ 4 more

Job Description

Milestone Technologies is seeking an IT Business Analyst (BA) to support the successful implementation of SailPoint Identity Cloud, a cloud-based identity management solution. This role will focus on gathering and documenting requirements, facilitating stakeholder alignment, and ensuring seamless execution of the SailPoint Identity Cloud deployment to enable Identity and Access Management (IAM) functions.

As a mid-level BA, you will collaborate closely with technical teams, business stakeholders, and security compliance teams to define requirements, document processes, and ensure IAM governance best practices are incorporated into the solution.

Project Phases & Responsibilities

Phase 0: Readiness & RFP Support

Phase Objective:

Focused on Readiness and assisting with the Request for Proposal (RFP) process.

BA Responsibilities:

Support the Strategy & Implementation Partner selection process by gathering business needs and defining evaluation criteria. Develop functional requirements to ensure the SailPoint Identity Cloud implementation aligns with business and security objectives. Establish the review and acceptance processes for key stakeholders, business units, and process owners to ensure smooth collaboration. Confirm communication plans and reporting structures to keep stakeholders informed throughout the implementation.

Phase 1: Foundational Implementation

Phase Objective:

Establish the foundational IAM framework with a strong emphasis on:

Join-Move-Leave (JML) lifecycle management.
Onboarding workflows for multiple employee types, ensuring seamless identity provisioning.
Delivering an exceptional end-user experience.

BA Responsibilities:

Develop functional requirements and key documentation artifacts to support a future transition back to customer from the implementation partner. Support the definition and capture of key IAM data elements, including triggers, rules, policies, and workflows. Conduct process mapping sessions with stakeholders to identify IAM-related pain points and optimization opportunities. Document current-state ( as-is ) and future-state ( to-be ) workflows, systems, and IAM processes to ensure a smooth transition and long-term sustainability.

General Responsibilities

Business & Functional Analysis

Work closely with technical teams, security, compliance, and business units to document detailed functional and technical requirements.
Ensure alignment of IAM governance policies with business processes and security best practices.
Support the customer s documentation of role-based access control (RBAC), policy enforcement, and access governance requirements.

Stakeholder Collaboration & Documentation

Act as a bridge between business and technical teams, translating business needs into clear, actionable requirements.
Document business processes, use cases, and workflows related to IAM and SailPoint Identity Cloud.
Support user acceptance testing (UAT) by documenting the customer s test cases, gathering feedback, and ensuring business requirements are met.

Data & Process Optimization

Work with stakeholders to identify inefficiencies in current-state IAM workflows (implementation partner to define target/future state)
Support the development of IAM reporting metrics, dashboards, and audit logs to ensure compliance and governance.

Required Qualifications

4+ years of experience as a Business Analyst, preferably in Identity & Access Management (IAM), IT Security, or User-Provisioning GRC programs
Understanding of IAM processes, user lifecycle management (JML), and access governance.
Strong experience with requirements gathering, documentation, and stakeholder engagement.
Ability to analyze IAM workflows, access controls, and identity policies to ensure security best practices.
Experience with agile and hybrid project management methodologies (eg, Scrum, SAFe, Waterfall).
Proficiency in tools like JIRA, Confluence, MS Visio, Lucidchart, or Smartsheet for process documentation and tracking.

Preferred (But Not Required) Qualifications

Experience working with SailPoint Identity Cloud or similar IAM solutions.
Basic knowledge of cloud identity (eg, SailPoint, Azure AD, Okta, AWS IAM).
Basic knowledge of Privileged Access Management (PAM) solutions (eg, CyberArk, BeyondTrust).
Experience in BA/FA projects which involved automation, customization (Java, PowerShell), or API integrations

Employment Type: Full Time, Permanent

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