The ability to understand and read difficult situations and arrive at logical decisions.
Manage all customer complaints in a timely manner.
Keep inventory of network devices and coordinate for new devices if required.
Coordinate with local staff for any technical issues.
Maintain WAN and LAN network.
Build a good relationship with customers and staff.
4. Human Resource Management
Cooperate with HR for ensuring timely execution of performance management, rewards and recognition, employee engagement activities, and driving policies and procedures.