Associate SME - EndPoint Management

Required Skills
Technology | Software Packaging Activities | Deploying Software Packages
Technology | (Operating) System Administration | SCCM Administration | Intune Administration | Autopilot | Powershell Scripting |
Domain | IT in Banking | Customer Support
Behavioral | Aptitude | Information Processing
Behavioral | Aptitude | Communication

Education Qualification :
Any Graduate

Certification Mandatory / Desirable :
Technology | IT Certifications | Microsoft Certification | Administering SCCM and Intune

Details:

Technical skills:
In-depth hands-on experience in Intune, Software Packaging SCCM,

Functional Skills:

1. SCCM Design and Optimization:
- Lead the design and optimization of SCCM infrastructure, including site servers, distribution points, and client settings.
- Implement advanced software deployment strategies, automation, and ensure efficient patch management.
2. Intune Configuration and MDM Expertise:
- Lead the configuration and management of Microsoft Intune for mobile device management (MDM) and endpoint security.
- Implement and manage complex security policies, device settings, and compliance rules.
3. Software Packaging and Deployment Leadership:
- Lead the packaging and deployment of software applications, updates, and patches using SCCM.
- Implement advanced software distribution methodologies, package creation, and automation.
4. Operating System Deployment Expertise:
- Design, create, and maintain advanced task sequences for OS deployments, including in-place upgrades and dynamic provisioning.
- Optimize and automate OS deployment processes for efficiency.
5. Advanced Troubleshooting and Support:
- Provide Level 3 support for SCCM and Intune-related issues and incidents, working with Level 1 and Level 2 administrators, and act as a subject matter expert.
- Conduct root cause analysis for complex issues and incidents.
6. Documentation and Reporting:
- Maintain detailed documentation of configurations, best practices, and optimization procedures for SCCM and Intune.
- Create and present advanced reports on the performance and effectiveness of these systems to management and stakeholders.