Assistant Vice President - People Business Partner - Shared Services - Global Capability Center (12-18 yrs)

Job Title: Head of People

Key Responsibilities:

1. Talent Acquisition & Onboarding:

- Lead recruitment and onboarding processes for the GCC.

- Partner with the talent acquisition team to meet hiring goals.

- Oversee the creation of onboarding processes for smooth transitions.

2. People Strategy & Planning:

- Drive the people agenda to support business strategy and operational needs.

- Implement workforce planning initiatives to meet growing team needs.

- Provide strategic advice on organisational structure, talent management, and employee development.

3. People Processes & Operational Excellence:

- Ensure implementation and quality assurance of People processes.

- Embed people approaches that foster high performance, efficiency, and customer focus.

- Lead employee relations initiatives and create compliance policies.

4. Employee Development & Engagement:

- Design and implement learning and development programs.

- Champion initiatives to enhance employee engagement and retention.

- Lead cultural initiatives to foster a positive work environment.

5. Performance & Change Management:

- Lead implementation of performance management systems.

- Manage change initiatives and support employees during organisational changes.

- Identify capability gaps and design action plans.

6. Attrition Management:

- Introduce measures to reduce attrition based on industry insights.

7. Employer Value Proposition (EVP):

- Partner with leadership to define and communicate a compelling EVP.

- Collaborate to create a strong employer brand.

8. Equity, Diversity & Inclusion (ED&I):

- Champion and lead ED&I initiatives.

- Ensure recruitment and people processes align with ED&I goals.

Qualifications & Skills:

- Master's degree in Human Resources, Business Administration, or related field.

- Strong People knowledge and understanding of employment law.

- Proven leadership and influence skills.

- Talent management experience and problem-solving skills.

- Excellent communication and project management skills.

- Ability to work in a fast-paced environment with autonomy.

- Strong understanding of local culture and ability to work with diverse teams.

Experience Required:

- 12+ years of experience in human resources or people management roles.

- Proven track record in supporting talent acquisition and PEOPLE operations.

- Experience working within an SSC or GBS environment.

- Demonstrated experience in organizational development and leading cultural change initiatives.