Relationship Manager - Direct Sales

Job title: Relationship Manager
Department: Direct Sales
Introducing Blox.xyz - India's Leading Online Home Buying Platform
Blox.xyz is a revolutionary online platform that has been designed to make home
buying in India a joyful and a hassle-free experience. With its innovative
approach to real estate, Blox is transforming the way Indians buy their dream
homes, with just seven clicks.
Blox is backed by USD $14 Mn in VC funding from some of Silicon Valley's most
prominent investors, making it a highly trusted and reliable platform. Its fully
integrated online-to-offline system is at the forefront of a new era of real estate
buying, providing a seamless and transparent experience for all its clients.
At Blox, we understand that buying a home is a significant investment, and we
are committed to making it a smooth process for our clients. Our platform
allows customers to compare properties fairly, schedule site visits, manage
documentation and project financing requirements, and even provides a
dedicated relationship manager to guide and support every customer throughout
their home buying journey.
With Blox, homebuyers can finally say goodbye to the traditional, time-
consuming methods of real estate buying. Our technology-driven platform
simplifies the entire process, saving clients time, money, and stress. We believe
that everyone deserves the opportunity to own their dream home, and we are
passionate about providing a platform that makes it accessible, joyful, and easy
for all.
Blox is a highly reputable and innovative platform that has already transformed
the real estate industry in India. Our commitment to making home buying a
seamless and hassle-free experience for our customers is what sets us apart
from the competition. We invite you to join us on our journey and experience
the future of real estate buying with Blox!

Responsibilities of Relationship Manager
• Customer 360-degree lead management on the tech platform. This will include end to
end lead handling generated by the Digital engagement, self-calling on databases and
call center
• All the leads to be nurtured with intention to culminate to closures basis the right
product match for the defined area or projects basis customers needs
• The Relationship Manager is required to facilitate customer walk in at the required
projects to expedite the online booking process
• The portfolio (i.e., all the customers who have walked into any of the projects) will
have to be managed for deepening relationships. Monthly relationship continuity to be
managed to enhance the Customer Lifetime Value, generate potent references, and
strengthen loyalty program
• Relationship Manager is expected to be managing the entire lead funnel via all the
relevant mediums e.g., Voice, Video, Text
• The Relationship Manager is expected to work closely with all customers to assist with
online booking, resolve the queries, and work on the financial management
• Negotiate with customers OR developers for effective closure for the customers
• Work closely on the assigned projects, area or beat to enhance online information
availability on our platform, carry out online transactions. Should be working closely
on the payment schedules for the effective realization




Qualifications / Experience / Skills
• Minimum Graduate, MBA preferred
• Minimum 2 years of experience in real estate sales is preferred
• Presentable and good communication skills in English, Hindi, and Marathi
• Should have flair for direct selling and face to face interactions
• Should be comfortable in travelling in the assigned designated zone/zones (Beat)
• Should be loving to talk over phone
• Good negotiation skills for selling
• Tech Savvy, interested in adapting to new technologies
• Self-motivated with a strong work ethic and a drive to succeed
• Basic knowledge of the real estate industry and an interest in market trends
• Proficiency in using customer relationship management (CRM) software is an
advantage
• Previous experience in tele calling, customer service, or sales is beneficial but not
required
Note
This job description is intended to provide a general overview of the responsibilities and
qualifications required for this position. The actual duties, responsibilities, and
qualifications may vary based on factors such as team structure, company policies, and
specific project requirements.
We are an equal opportunity employer and welcome applications from all qualified
individuals.