As an integral part of our global Healthcare Digital, Data & IT group, you deliver technical expert support and enable rapid issue resolution and evolutionary maintenance for the orgs Project & Portfolio Management (PPM) software application Planisware E7
Your accountabilities comprise the following activities: Provide technical support and solve technical challenges based on thorough understanding of the functional scope Estimate implementation effort based on high level requirements and solid understanding of underlying business processes Conceptualize technical design and implement complex requirements in line with internal customer expectations Meticulously review the design, test cases and code Understand and evolve data model and data flows of the application to adjacent systems in line with internal customer requirements Support the continuous de-risking and de-customization of the org-specific Planisware configuration Coordinate onsite and offshore team members from IT, business, and vendor (Planisware) Update work statuses and actively participating in team communication through the Jira tool to ensure transparent and effective coordination Maintain consistent and up-to-date documentation related to the application Live and breathe agile practices incl daily scrum, iteration planning, retrospectives etc
Actively expand own knowledge of business needs and processes, being able to propose solutions that meet requirements and facilitate the long-term success of the organization TECHNICAL PROFILE REQUIRED Technical expertise in Planisware E7 framework and Planisware PRO customization tool Sound knowledge of Planisware E7 data model Programming experience in Planisware v2 scripting Functional knowledge of Portfolio/Project Management/Resource Management / Timecard / Administration functionalities in Planisware Knowledge of Planisware E7 PRO and Intranet, Planisware services, performance monitoring etc
Experience in providing L2+ support and change management (bug fixes, customization changes, enhancements) for Planisware E7 Analytical, problem solving and troubleshooting skills Experience in working in global cross-cultural teams Self-driven and motivated with strong passion