Workday Integration Consultant

Marsh McLennan is seeking candidates for the following position based at our Delivery centers in India

What can you expect?

• Build/Support complex Workday integrations with minimum guidance and own work assignments for end-to-end project delivery.
• Multi-task and engage on multiple projects at a time.
• Plan and prioritize work for self, assist lead by providing inputs on in all the phases of delivery lifecycle, report work status and highlight risks if any on a timely manner.
• Lead / Manage Small implementation/AMS projects / Launch implementations, manage work assignments for the project team and assist team in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team
• Coordinate with the EM/PM/CSM and Client for project delivery
• Provide leadership and key stakeholders with the information and venues to make effective, timely decisions

What is in it for you?

• Diversify your career development, learn design and architecture approaches
• Take up challenging role where you get to contribute as senior consultant / integrations lead for support projects
• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you for:

• Deliver solutions for in scope Integrations for implementation/ support
• Independently own integration design, development, and testing tasks.
• Identify scope, scope gaps & get them addressed
• Identify right stakeholders in the project
• Communicate & collaborate with project internal / external stakeholders for project success
• Mentor and coach team members
• Being flexible to work in multiple time zones, multiple teams
• Drive Ops excellence culture and lead transformational project(s) with clear visible and measurable impact
• Responsible for driving initiatives and ensuring results with a confined focus on timelines and quality

What you need to have:

• Excellent technical & functional skills across functional areas required for developing and delivering Integrations across client implementation
• Extensive hands-on experience in a support function environment relating to incident management
• Experience leading a successful team of support staff, mentoring colleagues, and delegating work.
• Strong analytical skills and capable of diagnosing problems through to resolution.
• Excellent communication & interpersonal skills
• Adaptability to learn new skills
• Self-driven
• Manage multiple projects & teams

What makes you stand out?

• Excellent consulting skills and demonstrate solution driven approach to resolve system integration challenges.
• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Independently handle client interactions and meetings
• Good relationship skills, proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively
• Strong project management, communication, and customer service skills
• Track record of realizing solutions from conception to implementation and support
• Attention to detail and ability to thrive in a fast-paced environment

Duties and Responsibilities:

• Integration Requirements - Investigate the business/technical requirements for the Workday solution, work collaboratively with business analysts and architects to clarify requirements and to achieve a consensus on the clients needs and priorities.
• Design and document the Workday solution to meet the integration needs.
• Integration development using Workday provided tools Developing the integration between Workday and client HR technology solutions / platforms
• Conducting sessions with client personnel to verify the required aspects of the integration builds
• Application Testing Assist clients with the testing of the delivered solution / integrations and work with client team to suggest/identify testing scenarios.
• Production Rollout – Assist with the rollout of the Workday solution into the production environment.
• Production Support – Includes the practices and disciplines of supporting the Workday solution.
• Act as co-lead/support integration lead for smooth functioning of the project.
• Take timely, appropriate action to address stakeholder needs/expectations
• Identify and manage issue resolution including escalation as needed
• Interact and communicate effectively with mid and senior level management
• Works with senior level management for understanding the future priorities and plans
• Develop & manage communication plans with stakeholders aimed at improved collaboration
• Leverage synergies between global information systems
• Contribute towards building knowledge repositories and conduct knowledge sharing sessions

Knowledge and Skills:

• Active experience of using ServiceNow
• Experience with Workday support Project Lifecycle
• Detailed understanding of Data Privacy Legislation
• Experience with Workday Project Lifecycle and various Integration approaches
• Experience with common integration problems, such as data handshaking between different systems, security, and various implementation approaches
• Strong knowledge of Workday Studio, Payroll Interfaces and other complex integration solutions.
• In-depth knowledge of Web Services and solution design approach around them
• Knowledge of HR, Benefits and Payroll systems
• Deep knowledge of XML Schema and XPATH.
• In-depth knowledge of Web Services
• Experience developing multiple integrations to/from HR/Benefits/Payroll applications
• Self-motivated and ability to learn quickly through individual research and self-training.
• Ability to absorb new technologies and features quickly.
• Ability to train users in a classroom setting
• Effective knowledge transfer skills in non-classroom environment.
• Passion for customer service.
• Excellent English verbal and written communication skills. Ability to maintain a home office for remote work.
• Experience with integration using Web Service toolkits or platforms (WSDL consumer).

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in over 130 countries.  With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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