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Customer Support Representative
MegaaOpes Solutions OPC
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
Ideal Profile
- You have at least 1 year experience within a B2B Account Management or B2B Sales / Account Executive role, ideally within the Asset Management, Telecommunications and Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong mentor and coach who can build high performing teams
- You are a strong team player who can manage multiple stakeholders
Employment Type: Full Time, Permanent
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What people at MegaaOpes Solutions OPC are saying
Customer Support Representative salary at MegaaOpes Solutions OPC
reported by
2
employees
with 1-3
years exp.
₹1.6
L/yr - ₹2.1
L/yr
42%
less
than the average Customer Support Representative Salary in India
View more details
What MegaaOpes Solutions OPC employees are saying about work life
based on 14 employees
Flexible timing
Rotational Shift
No travel
MegaaOpes Solutions OPC Benefits
View more benefits
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