Assistant Manager S&O - Live Commerce

• Own and deliver projects to our product experience for new users.
• Identify and prioritise areas of improvement through consumer research and data analysis.
• Optimise functions such as new user onboarding & shopping experience, in-app communications, and in-app motivation features.
• Finalise feature design with our in-house project team based on qualitative and quantitative analyses.
• Manage feature implementation, and analyse the impact of product changes.
• Own and deliver projects related to off-app communications and remarket towards new users.
• Define communication channels, consumer segments, communication triggers and actions.
• Work with cross-functional teams to implement changes in our communications strategy.
• Perform ongoing pilots and impact evaluation to support decision making.
• Own and deliver projects related to user incentives directed towards new users.
• Define the overall framework for discounting.
• Experiment with new discount frameworks.
• Monitor and own key metrics pertaining to new user activation and habit formation and retention.

What you will need

• Minimum 2 years of total work experience.
• 1-2 years of experience in consulting with reputed firms.
• Experience in startups/tech companies in similar roles preferred.
• Proven leadership and organisational skills.
• Proven project management skills.
• Strong track record with proven growth in your current organisation.