MEDREV HEALTHCARE PRIVATE LIMITED is looking for Regional Operation Manager to join our dynamic team and embark on a rewarding career journey
Operational Strategy: Develop and implement operational strategies and plans aligned with the organization's goals and objectives
Define key performance indicators (KPIs) and targets for each branch/location within the region
Performance Monitoring: Monitor and analyze performance metrics, such as sales figures, revenue, expenses, and customer satisfaction, for each branch/location
Identify areas for improvement and implement measures to enhance operational efficiency and productivity
Process Improvement: Identify process inefficiencies and bottlenecks within the region
Develop and implement process improvement initiatives to streamline operations, reduce costs, and enhance customer experience
Collaborate with cross-functional teams to optimize workflows and eliminate redundancies
Staff Management: Supervise and provide leadership to branch managers and other operational staff within the region
Set performance expectations, provide guidance and coaching, and conduct performance evaluations
Develop training programs to enhance the skills and capabilities of the operational team
Financial Management: Monitor financial performance within the region, including revenue, expenses, and profitability
Develop and manage budgets for each branch/location, ensuring adherence to financial targets
Implement cost control measures and ensure compliance with financial policies and procedures
Customer Relationship Management: Maintain strong relationships with key customers and stakeholders within the region
Address customer concerns and inquiries, ensuring a high level of customer satisfaction
Collaborate with sales and marketing teams to identify opportunities for growth and customer retention
Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and internal policies within the region
Mitigate operational risks by implementing appropriate controls and procedures
Conduct regular audits and reviews to assess compliance and risk exposure
Communication and Reporting: Communicate effectively with senior management, providing regular updates on regional operations, performance, and initiatives
Prepare and present reports on key performance metrics, operational trends, and strategic recommendations
Vendor and Supplier Management: Manage relationships with vendors, suppliers, and service providers within the region
Negotiate contracts, monitor service quality, and ensure timely delivery of goods and services
Identify and onboard new vendors when necessary
Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies relevant to operations management
Seek opportunities for continuous improvement and innovation within the region
Foster a culture of continuous learning and development within the operational team