Account Coordinator

If you are interested, Please apply https://shorturl.at/1RGie

Responsibilities:

Performance Reporting & Analysis

• Collect and analyze advertiser account performance data (Spend, CTR, CPA, ROAS, Impressions).
• Generate and share automated reports and insights dashboards with client teams.
• Identify trends, inefficiencies, and growth opportunities for advertiser accounts.

Strategic Collaboration & Stakeholder Engagement

• Act as the critical link between the clients Account Managers and MediaMints operations teams.
• Attend weekly and ad-hoc meetings with clients to discuss advertiser performance and growth strategies.
• Share data-driven strategic recommendations to improve campaign success and engagement.

Campaign Optimization & Execution

• Work closely with internal teams to adjust budgets, optimize creatives, and enhance targeting strategies.
• Collaborate on automation initiatives to streamline campaign management.
• Ensure advertiser onboarding, engagement, and retention success through proactive interventions.

Governance & Continuous Improvement

• Lead weekly/monthly business reviews (WBRs) to present key insights and drive decision-making.
• Align with internal operations to ensure program-level OKRs (Objectives & Key Results) are met.
• Provide input on process enhancements, automation, and service improvements to optimize
  efficiency.

Client Success & Support

• Address advertiser queries with accurate, real-time insights from clients platform.
• Drive more CSAT (Customer Satisfaction) survey responses to assess and improve service quality.
• Execute pilot projects and new initiatives to test, evaluate, and scale innovative solutions.

Requirements::

• 4+ years of experience in digital marketing, campaign management, or client services.
• Proven expertise in performance tracking, reporting automation, and digital campaign optimization.
• Strong analytical skills with experience in Excel, Google Sheets, and BI dashboards for data analysis.
• Excellent verbal and written communication skills for stakeholder interactions.
• Ability to prioritize and multitask in a fast-paced, results-driven environment.
• Experience working cross-functionally between client services, operations, and strategy teams.
• Must be adaptable to rotational shifts for global support coverage.

About MediaMint

MediaMint is a global professional services firm specializing in digital marketing and consulting. We work with a broad spectrum of clients - from Fortune 500 to start-ups. Our mission is to provide strategic, operational and technical support that drives performance and delivers outstanding results for our clients. Our vision is to be the transformative operating partner for media and technology companies worldwide. We currently have 4 offices. Our headquarters is in Hyderabad and it is our main delivery and operations center. Our other offices are in San Francisco, New York, Krakow (Poland) and Ilorin(Nigeria). MediaMint currently employs more than 2000+ dedicated professionals.

Regards,

Haseena

haseena.shaik@mediamint.com