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56 Medi Assist India Jobs

Sr Executive/Executive - CRM

₹ 3.8 - 4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

10 vacancies

Sr Executive/Executive - CRM

Medi Assist India

posted 21hr ago

Job Description

JD Executive-Account Management


Job Responsibilities

Client Servicing

  • Resolving customer queries within TAT and ensuring smooth claim process
  • Providing information to the customers and to respond to their claim related queries
  • Coordinating with the customers/agents for cashless claim settlement
  • Coordinating with internal stakeholders like enrolment,
  • Account management, claims, investigation, support team to settle claims

Transactional Activities

  • To coordinate with inward team for claim receiving and claim registration
  • Allocating new generated claims to processing team for action
  • Liasoning with enrolment team to register the policy for cashless and reimbursement
  • Coordination with regional agents, customers for claim related queries, settlement queries- cashless /reimbursement
  • Answering incoming calls of all customers / agents / internal team
  • Keep track of all customer queries with claim numbers and follow-up to verify that all queries are resolved.
  • Coordinating with cashless / pre auth team to ensure cashless is granted within
  • TAT and to provide timely claim status. Query letter / Settlement letter should be explained properly to customers / agents on queries and deductions.

Interested candidates can forward their CVs to dona.antony@mediassist.in or WhatsApp to 9632777628


Employment Type: Full Time, Permanent

Read full job description

Medi Assist India Interview Questions & Tips

Prepare for Medi Assist India Senior Executive roles with real interview advice

Top Medi Assist India Senior Executive Interview Questions

Q1. 1)TYPES OF MALARIAL PARASITE WITH NAME 2)WHAT IS TPA & WHAT IT DOES 3)ALARMING SIGN OF DENGUE 4)HOW WILL YOU CLINICALLY DISTINGUISH DENG ... read more
Q2. Types of fever?examples of congenital diseases?drugs for cancer, HTN?types of surgery?upper limb lower limb bones?what is downs syndrome?typ ... read more
Q3. 1)Defination of all as per Insurance Guidelines and policy Terms and conditions. 2)Need to thorough about all exclusion. 3)Need to know abou ... read more
View all 34 questions

What people at Medi Assist India are saying

3.7
 Rating based on 116 Senior Executive reviews

Likes

Flexible time..

Dislikes

No support from manager or any other sinior, recruiter at medi assist are froud, in the sense, they will hair you for only making their incentives as such cases very few candidates can continue their mostly hiring, fairing game going on, , I would like to give an example of me .. When the Medi Assist recuter called me on WhatsApp, I..Read More

  • Job security - Bad
  • +3 more
Read 116 Senior Executive reviews

Senior Executive salary at Medi Assist India

reported by 571 employees
₹1.9 L/yr - ₹5.3 L/yr
35% less than the average Senior Executive Salary in India
View more details

What Medi Assist India employees are saying about work life

based on 1.5k employees
60%
35%
56%
92%
Flexible timing
Alternate Saturday off
No travel
Day Shift
View more insights

Medi Assist India Benefits

Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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