Front Office Officer / Receptionist

Key Responsibilities:
• Greet and assist patients and visitors
• Answer phone calls and inquiries
• Schedule patient appointments
• Manage patient records and billing
• Coordinate with doctors, nurses, and other departments
• Handle insurance claims and patient payments
• Maintain clinic inventory and equipment
• Communicate with patients via phone, email, and in-person

Required Skills:
• Excellent communication skills (verbal and written)
• Strong interpersonal and teamwork skills
• Basic computer skills, including MS Office
• Time management and organizational skills
• Problem-solving and decision-making abilities
• Attention to detail
• Ability to multitask and work under pressure

Preferred Qualifications:
• Experience in a healthcare setting
• Knowledge of medical terminology
• Certification in medical office administration

Additional Requirements:
• Ability to handle confidential information
• Positive and professional attitude