Ecommerce Operations Manager

Job Description: The E-Commerce Manager drives online sales growth by developing and implementing e-commerce strategies, optimizing the online platform, and improving user experience. This role requires strong analytical, leadership, and digital marketing skills to achieve revenue and business objectives.

Key Responsibilities:
Strategy & Execution: Develop and execute e-commerce strategies aligned with business goals.
Platform Management: Oversee site functionality, design, and performance to ensure a seamless user experience.
Performance Optimization: Monitor KPIs, implement testing strategies, and optimize site performance.
Digital Marketing: Collaborate on SEO, SEM, email, and social media campaigns to increase traffic and sales.
Inventory & Operations: Manage pricing, promotions, and fulfillment to ensure product availability.
Customer Experience: Enhance the customer journey and address inquiries to maintain satisfaction.
Team Leadership: Manage the e-commerce team and vendor relationships effectively.
Data Analysis: Use analytics tools to track performance and provide actionable insights.

Qualifications:
Bachelor's degree in Marketing, Business, or related field (Master's preferred).
Proven e-commerce management experience.
Proficiency in e-commerce platforms (e.g., Shopify, Magento) and analytics tools.
Strong leadership, communication, and analytical skills.

Preferred Skills:
Experience with omnichannel strategies and UX/UI principles.

Work Environment:
Combination of remote and on-site work with flexibility for deadlines and team collaboration.

Who can apply:

1. Candidates with minimum 2 years of experience.

2. Candidate must be available to work from 6:30 pm - 3:00 am Indian Standard Time (as the company is based outside of India & their local work timings are 8:00 am - 4:30 pm Eastern Standard Time)