Retail Sales Associate

Day to Day Responsibilities :

1. Customer Service:

• Greet customers and assist them in finding the products they are looking for.
• Provide information about products, features, and benefits.
• Address customer inquiries and resolve any issues or concerns.

2. Product Knowledge:

• Stay updated on product knowledge to effectively communicate features and benefits.
• Assist in product merchandising and maintaining organized and visually appealing displays.

3. Customer Relationship Management:

• Build and maintain positive relationships with customers.
• Collect customer feedback and convey it to the management for improvements.
• Encourage customer loyalty through loyalty programs and incentives.

4. Reporting:

• Prepare and submit daily, weekly, or monthly sales reports.
• Communicate relevant information to the management team.

5. Sales :

• Use effective selling techniques to influence customers and close sales.Role & responsibilities