Logistics Specialist

Role & responsibilities :

• Coordination with Vendors:
• Communicate with vendors in the interior design material industry, to ensure the readiness of goods for delivery on a daily basis.
• Verify the accuracy and completeness of the delivery order before arranging transport.
• Transport Arrangements:
• Plan and organise the most efficient and cost-effective transport method for each delivery.
• Coordinate with logistics partners and carriers to schedule timely pickups and deliveries.
• Ensure all necessary documentation, permits, and customs clearance are obtained for cross-border deliveries.
• Point of Contact (POC):
• Act as the primary point of contact for all communication related to the delivery process.
• Establish and maintain effective communication channels with the transport team, clients, and vendors.
• Time-Bound Delivery:
• Implement and maintain delivery schedules to ensure on-time deliveries to clients.
• Proactively identify potential delays and implement solutions to meet committed delivery timelines.
• Quality Assurance:
• Conduct thorough inspections of goods before dispatch to ensure they meet quality standards.
• Monitor and track deliveries in real-time, identifying and addressing any issues or deviations.
• Customer Service:
• Provide exceptional customer service by addressing inquiries and concerns related to deliveries promptly.
• Offer proactive updates to clients regarding the status of their deliveries and expected delivery times.
• Troubleshooting and Problem Resolution:
• Identify and troubleshoot any delivery-related challenges, taking appropriate actions to resolve them efficiently.
• Collaborate with relevant departments and stakeholders to address recurring issues and implement preventive measures.
• Delivery Confirmation:
• Follow up with clients after each delivery to confirm successful receipt of goods.
• Record and maintain delivery confirmation records for future reference and reporting.
• Continuous Improvement:
• Participate in process reviews to suggest and implement improvements in the delivery process.
• Stay up-to-date with industry trends and best practices to enhance the efficiency of delivery operations.
• Reporting and Documentation:
• Maintain comprehensive documentation related to each delivery, including receipts, invoices, and delivery notes.

Skills and Qualifications :

• Graduation/PG in Operations,Engineering and supply chain management.
• Proficiency in using Delivery management software, MS Office Suite, and other relevant tools.
• Strong understanding of logistics and supply chain processes, including transportation, warehousing, order fulfilment.
• Excellent verbal and written communication skills to effectively interact with vendors, transport teams, clients, and internal stakeholders.
• Ability to prioritise tasks, manage multiple deliveries simultaneously, and ensure time-bound delivery schedules are met.
• Keen eye for detail to verify delivery orders, inspect goods, and ensure accuracy in documentation and records.
• Customer-centric approach with a focus on providing exceptional service to clients, responding to inquiries, and addressing concerns.
• Proficiency in negotiating with transport partners to secure cost-effective and reliable delivery services.
• Familiarity with the geographical area of operation to optimise route planning and minimise delivery times.
• Understanding of transportation regulations, customs procedures, and legal requirements for different types of deliveries.
• Proficiency in Kannada language is a must.
• Prior experience in delivery management within the interior design industry will be a plus but not mandatory. Freshers can also apply.

Job Types: Full-time, Permanent

Kannada is a must