Regional Agency Coordinator

Job Description

Key Responsibilities :

• Provide inputs to a new GO in the region on setting up their process & systems (licensing, contracting etc.) Standardization of processes and MIS /report flows in all GO's Share best practices with all Agency Coordinator's in the region

• Provide timely response to customer requests Maintain key contact database/respond to phone calls/visitors /messages Plan, organise and prioritize daily/weekly work schedule Provide business support for conferences and travel Maintain adequate filing system for the Office Support, RM in tracking performance of his direct reports Assist RM in preparing documents and presentations

• Management of Project Follow -up on Zone Level Initiatives

• Assist in publicity of promotions rolled out from the HO Management of the agent merchandising process in the zone Liaise with Agency Sales Promotions for all requirements Administrative help for local promotions (expense tracking and settlement)

• Follow up with Agency Coordinators on creation of leads and their closing

• Collate MIS from all GO's & produce timely reports Track and follow up responses / reports from Agency Coordinators/GO's in the zone Publish the Monthly Report, Agent Promotion Feedback Report, Leaders Report, Competition MIS, Agency scorecard for the zone

• Gate keep expense approval documents Optimize use of office resources including stationery Cost management plan tracking

Desired qualifications and experience:
Graduate (Any Stream)
4yrs of total experience