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Accounts Receivable Analyst
Maui Jim
posted 2hr ago
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Job Description
The position will be responsible for the collections of Maui Jim A/R, meeting all customer service level goals such as efficient new customer setup, efficient payment application, answering account calls with aloha and efficiently monitoring of credit hold as well as promoting a different and positive approach to accounts receivable that reflects the Maui Jim way of doing business. Position will require strong analytical skills as well as a process improvement approach to all areas of the business.
- Manage the Accounts Receivable collection process.
- Monitor and review the accounts receivable aging report and work together with the Operations Director, Managing Director, and Account Managers to collect past due balances.
- Post customer payments daily in a timely and accurate manner through FEBAN.
- Prepare monthly A/R summaries and past due reports for management. Keep management informed on account statues and any issues impacting collection efforts.
- Correspond with past due accounts and customers to make arrangements for past due balances. Develop a multifaceted approach to collections including conducting outbound telephone collection calls, faxes, emails and letters, etc.
- Perform timely reconciliation of customer account balances. Monitor key and high maintenance accounts including in-house accounts.
- Send daily collection report to the sales reps.
- Monitor accounts on a continual basis to ensure credit worthiness. Monitor credit limits to ensure accuracy.
- Work closely with the Operations Director to ensure Customer Satisfaction and process efficiencies.
- C form follow up with customer.
- Review and research credit applications for new accounts including credit references, bank references, processing credit reports and interfacing with the Account Managers.
- Perform the setup of the new account within SAP. File necessary new account paperwork in permanent file.
- Provide back-up for AP entry as needed.
- Provide back-up for customer service to cover as needed (annual leave coverage, etc.)
- Assist with any special projects within the DC
- Perform other work related tasks as requested or required by operations director.
Desired Qualifications:
As a guide, indicated below is the preferred education and experience for this position:
- University degree with 2+ years in Collections or Customer Service/Sales Support.
- SAP knowledge preferred.
- Industry experience & knowledge of customer base is preferred.
- Fluent in English and Tamil
Listed below are the particular skills preferred for this position:
- Proven ability to protect confidentiality of sensitive materials and knowledge
- General accounting knowledge
- Strong analytical and problem solving skills: ability to analyze data, understand trends & develop recommendations for action based on the analysis
- Negotiation and conflict resolution skills
- Effective time management & prioritization skills
- Strong customer service skills
- Attention to detail
- Dependable
- Team player
- Aloha Spirit!
Special Physical Requirements:
- Ability to communicate in a variety of business settings.
- Ability to sit for long periods of time
- Ability to utilize a PC
- Ability to work at a fast pace
Employment Type: Full Time, Permanent
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