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4.3

based on 1.6k Reviews

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29 Matrimony.com Jobs

Customer Service|Mega Walkin @RR Tower 3, 7th Floor| Voice & Non Voice

0-1 years

₹ 1 - 2.75L/yr

Chennai

100 vacancies

Customer Service|Mega Walkin @RR Tower 3, 7th Floor| Voice & Non Voice

Matrimony.com

posted 13d ago

Job Role Insights

Fixed timing

Job Description


Great Opportunity for Telugu, Malayalam, Kannada, Hindi Candidates


Contact Person : Uma HR - 7305530977 (Call & Whats App) | uma01.m@matrimony.com

Mention "Uma - HR as Reference" in your resume while coming for Walk-in.


Venue: Matrimony.com, R R Tower - 3, 7th Floor, Water Works Road, SIDCO Industrial Estate,

Guindy, Chennai-600032.


Google Map URL: https://g.co/kgs/uegWaow


Landmark: Opposite to Ekkattuthangal Water Distribution Station


Note: Strong Communication in English with regional Language


Roles and Responsibilities:

  • Responsible for making outbound calls and regular follow up on leads assigned.
  • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
  • Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
  • Explaining the product features in detail and how to use the packages.
  • Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
  • Address all the issues / grievances of customers and provide the right customer experience.
  • Capture the insights from customer interactions and share it with the internal team.
  • Strictly adhere to the process requirements


Thanks & Regards

Uma - HR | 7305530977


Employment Type: Full Time, Permanent

Read full job description

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What people at Matrimony.com are saying

2.6
 Rating based on 2 Customer Service reviews

Likes

One good salary get credited on time

  • Job security - Good
Dislikes

Nothing to learn Zero motivation from management Zero Skills development program Underpaid employees No value of tenured employees Zero employees Retention policy Bad incentive Bud customer service Business centricity only No HR activity

  • Salary - Bad
    +5 more
Read 2 Customer Service reviews

Customer Service salary at Matrimony.com

reported by 4 employees
₹1.3 L/yr - ₹3 L/yr
19% less than the average Customer Service Salary in India
View more details

What Matrimony.com employees are saying about work life

based on 1.6k employees
62%
87%
66%
99%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Matrimony.com Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Cafeteria
Team Outings +6 more
View more benefits

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Matrimony.com Chennai Office Locations

View all
Chennai Office
MRC Nagar , Beliciaa Towers , Tower 2 , 10th Floor, MRC Nagar, Raja Annamalai Puram, Chennai, Tamil Nadu 600028, India Chennai
View on map
Chennai Office
No 66/169, GROUND FLOOR, MANNARSWAMY KOVIL STREET, ROYAPURAM, Pudumanaikuppam, Royapuram, Chennai, Tamil Nadu 600013, India Chennai
View on map

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