Customer Service|Mega Walkin @RR Tower 3, 7th Floor| Voice & Non Voice

Great Opportunity for Telugu, Malayalam, Kannada, Hindi Candidates

Contact Person : Uma HR - 7305530977 (Call & Whats App) | uma01.m@matrimony.com

Mention "Uma - HR as Reference" in your resume while coming for Walk-in.

Venue: Matrimony.com, R R Tower - 3, 7th Floor, Water Works Road, SIDCO Industrial Estate,

Guindy, Chennai-600032.

Google Map URL: https://g.co/kgs/uegWaow

Landmark: Opposite to Ekkattuthangal Water Distribution Station

Note: Strong Communication in English with regional Language

Roles and Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

Thanks & Regards

Uma - HR | 7305530977