Senior Specialist, Implementation

Senior Specialist, Implementation Overview
In a customer-facing environment, lead and train a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both Mastercard and our customer
Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
Are you motivated to be a part of driving a world beyond cash
Have good knowledge about electronic payment and related processes such as authorization, clearing and settlement
Are you able to cope with a fast changing and ambiguous environment
Ability to bring new creative thoughts, ideas and solutions to make payments easier and more efficient for our customers

Role
Act as central point of contact for customers and/ or Mastercard customer representatives throughout processing implementation project end-to-end execution.
Assess and document customer needs and according implementation impacts on customers and Mastercard s core and non-core processing systems and platforms.
Handle multiple customer processing implementation projects in parallel

All About You
4+ years of Experience in Information Technology system knowledge, with good understanding of network technology, applications, and project management
Knowledge of payment transaction processing and industry business knowledge
Good understanding of Mastercard s payment processing systems, formats and associated customer host interface testing services and principles
Ability to interact well with the customer
Good verbal and written communication skills
Desire to learn independently
Ability to work in a matrixed organizations and cross functional teams
Ability to manage change in a technical work environment
Open to work for Night Shift - CST Timings (Non Negotiable)

• Abide by Mastercard s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.