Specialist, Implementation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Implementation

Overview
The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally
CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
Provides the ability for customers to test new MasterCard Release code
Accommodates testing whenever financial institutions make changes on their systems
Do you enjoy learning new technology
Do you like working with customers toward a common goal
Have you ever performed a consultative role

Role
Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution
Provide testing support to MasterCard customers for all products and services
Act as processing implementation specialist to customers processing support staff. Provide guidance to execute all necessary processing implementation activities
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
Define, create, maintain and document standard and non-standard key customer processing implementation processes
Provide training to CIS organization, other MasterCard organizations and the customer

All About You
Bachelor s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience
Information Technology system knowledge, with expert understanding of network topology, and project management
Strong payment transaction processing and industry business principles knowledge
Ability to interact well with customers and management
Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
Ability to drive change in a technical work environment
Ability to multi-task covering multiple projects

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.