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Senior Specialist, Product Management

5-9 years

₹ 15 - 41.745L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune, Vadodara

1 vacancy

Senior Specialist, Product Management

MasterCard

posted 1mon ago

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Overview:

Mastercard Prepaid Management Services global digital presence with over 55+ websites and 10+ mobile application.
We are looking for senior specialist to be responsible for maintaining the current portfolio of customer facing channels - Mobile apps, My Account, Commercial platforms. The role holder will be responsible for managing the lifecycle of product features, enhancements and work collaboratively with the relevant regional product, account management, marketing, engineering, Bizops teams, Compliance and Legal to oversee the successful delivery of the changes as well as the launch of new digital platforms and capabilities.

The Role:

Managing the growth of Mastercard s Prepaid Management Services (MPMS) websites: Including product capabilities, Web, CMS and mobile app updates and constant innovation to drive business success online.
Attending scrum ceremonies and working closely with internal web and mobile development teams, to improve the user experience and always put the customer first.
Delivering digital platforms for MPMS and clients, including the launch of new marketing, servicing sites and mobile application.
Implement digital best practice, improve existing customer experience and drive financial growth with a focus on platform consolidation.
Use data driven insights to reduce customer friction across our portfolio of websites and mobile apps.
Provide regular analytical reporting and recommendations based on data.
Partnering with and supporting regional team (Marketing, Product and Sales in particular) to advise on best practice digital execution and instigate change for the better.

About you:

The role requires someone with a strong all-round approach to digital; ranging from content management, launching of new features/functionality in production and a strong desire to innovate and learn from the ecommerce industry.
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues.
A team player that wishes to support an innovative and fun global team by aligning to strategy, understanding the goals of the team and always working towards success.
Excellent communication, presentation and interpersonal skills including the ability to work with and influence people across the organisation
Reviews product demo against acceptance criteria for the feature set
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Enables self-service support and/or works to reduce overhead
Owns and manages product documentation ensuring features and associated documentation are clear.
Experience in the SAFe/Agile software development lifecycle methodology
A background in financial services is desirable; knowledge/experience in actively managing websites or mobile apps is a must.
A background in financial services is desirable; knowledge/experience in actively managing websites or mobile apps is a must.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.





Employment Type: Full Time, Permanent

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Prepare for Product Manager roles with real interview advice

Top MasterCard Product Manager Interview Questions

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Q2. Word Pattern Problem Statement Given two strings S and T , determine if S follows the same pattern as T . A full match means there is a bij ... read more
Q3. Palindrome String Validation Determine if a given string 'S' is a palindrome, considering only alphanumeric characters and ignoring spaces ... read more
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What people at MasterCard are saying

4.3
 Rating based on 9 Product Manager reviews

Likes

Work life balance

  • Salary - Excellent
  • +6 more
Dislikes

Nothing as such which makes it best company to work with

Read 9 Product Manager reviews

Product Manager salary at MasterCard

reported by 107 employees with 2-15 years exp.
₹15 L/yr - ₹55 L/yr
64% more than the average Product Manager Salary in India
View more details

What MasterCard employees are saying about work life

based on 725 employees
87%
92%
80%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MasterCard Benefits

Work From Home
Health Insurance
Cafeteria
Gymnasium
Education Assistance
Soft Skill Training +6 more
View more benefits

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MasterCard Vadodara Office Location

View all
Vadodara Office
OHM Business Park OHM House II, Opp. Balaji Hospital, Subhanpura, Vadodara, Vadodara
Gujarat 390023

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