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198 MasterCard Jobs

Content Strategy Analyst II

4-9 years

Pune

1 vacancy

Content Strategy Analyst II

MasterCard

posted 9d ago

Job Description

publications about Mastercard products and services for our customers. The
position involves performing all stages of the processes to publish technical
content in online, mobile, and printed formats. It also includes researching,
evaluating, selecting, and implementing new enterprise-wide processes and
technologies.
Are you passionate about technology and finding new ways of doing
things that challenge the status quo
Do you enjoy finding new solutions for delivering digital content
Do you enjoy working on a team that interface with business partners
across the globe

Role
Work with cross-functional teams and multiple Business/Product Owners to
create original content and update existing technical content.
Accountable for the successful completion of high-quality projects within the
technical writing function.
Ensure updates are made to content in accordance with the CSD writing
standards.
Manage day-to-day writing and publishing needs to deliver content online
for consumption through multiple channels, including web and mobile.
Provide excellent customer service to our business partners and customers.
Author in XML or markdown, a tool utilized for content creation and editing.
Publish technical content to multiple platforms and output types, such as PDF,
HTML, Wiki, and online help file generation.
Analyse requirements and gather necessary information.
Good facilitation and presentation skills.
Train new hires and mentor peers.
Participate in estimation activities.
Daily review and assessment of project intake portal (TAG)

All about you
Possess strong organizational and time management skills.
Experience with Project Management and an understanding of Agile and
Waterfall methodologies.
Exhibit strong written and verbal communication skills.
Technologically savvy, spearheading innovation through ingenuity, creativity,
and thoughtful risks.
Adaptable to dynamic change and ambiguity thriving in a fast-paced
Environment.
Ability to identify the need for graphics and process flows to improve content.
Ability to identify and implement process and strategy improvement
opportunities with consideration for target audience, user experience product life
cycle and documentation best practices.
Team player, ability to interact and consult with various levels throughout the
organization to cultivate and expand partnerships.
Exhibit the highest degree of professionalism, accountability, and
empowerment to drive results.
Ability to work independently including problem-solve and troubleshoot.
Experience with Microsoft Office products.
Experience with content management systems (CMS) and other authoring
tools, such as Ixiasoft, Oxygen, XML, xMetal, and Visual Studio Code.
Proficient in API and DITA/XML, including best practices with markups, tags,
entitlements, and topic types.
Experience working as an information architect or with an information
architecture team.
Knowledge with Domo, Tableau or similar metrics tracking and reporting tools.
Experience with creating content templates for our Business Partners.
Understand content localization process.
Advanced interpersonal skills, serving as an ambassador for standards.

Employment Type: Full Time, Permanent

Read full job description

MasterCard Interview Questions & Tips

Prepare for MasterCard roles with real interview advice

Top MasterCard Content Strategy Interview Questions

Q1. Longest Palindromic Subsequence Problem Statement Given a string A consisting of lowercase English letters, determine the length of the lon ... read more
Q2. Word Pattern Problem Statement Given two strings S and T , determine if S follows the same pattern as T . A full match means there is a bij ... read more
Q3. Palindrome String Validation Determine if a given string 'S' is a palindrome, considering only alphanumeric characters and ignoring spaces ... read more
View all 110 questions

What people at MasterCard are saying

What MasterCard employees are saying about work life

based on 723 employees
87%
92%
80%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MasterCard Benefits

Work From Home
Health Insurance
Cafeteria
Gymnasium
Education Assistance
Soft Skill Training +6 more
View more benefits

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MasterCard Pune Office Location

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Pune Office
MasterCard, Wing 1, Tower A, 9th & 10th Floors, Business Bay, Survey No 103, Opposite Poona Golfs Course, Airport Road, Yerwada Pune
Maharashtra 411006

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