Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Who is Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Mastercard Decision Management Platform team in Dublin have an exciting opportunity to hire a Lead Technical Program Manager with scrum experience to drive our platform strategy forward.

Would you like to build industry leading solutions for fighting payments fraud
Are you passionate about customer experience journeys, low latency (the speed it takes to authorize a payment card), high volume (think Google searches and then some), and highly available (5 9s) software solutions
Would you like to be a part of an organization that is driving a world beyond cash


Role
Responsible for planning, monitoring, executing and implementing the programs release strategy
Assist in developing long-range plans and strategies to achieve business growth
Provide technical and advisory support for staff to ensure the implementation of applications/infrastructure
Ensure a successful delivery, which will include: Planning release lifecycle, Version control management, Build and Development control management, Change management, Risk Management
Provide leadership and oversight on multiple projects of a complex nature
Provide timely, efficient communication on documented progress to stakeholders
Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
Responsible for overall relationship and deliverables across all projects
Assists in leading complex initiatives of strategic importance (e.g. cross functional/cross geographies)

All About You
Advanced knowledge of project management or software releases
Experience in a scrum master role.
Familiarity with software development, technical terms and general concepts (especially experience with UX, APIs Microservices )
Strong business acumen, with knowledge of MasterCard or the payments industry preferred
Advanced listening, oral, written, and presentation skills
Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationship
Demonstrate a high level of initiative and accountability
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Experience with Confluence, Rally or JIRA, Microsoft Project Excel
Problem-solving and conflict-resolution ability
Outstanding organizational skills
Degree in Computer Science, Business or similar field
SAFe 4/5 certification is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.