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24 Massmutual Global Business Services Jobs
Senior Associate , Technology Operations
5-10 years
₹ 12.84 - 27.3L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad
1 vacancy
Senior Associate , Technology Operations
Massmutual Global Business Services
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Technology Job ID R17455
Who We Are MassMutual India
Basic Job Qualifications:
5+ years of experience with all aspects of software and hardware acquisition, configuration, provisioning and production support for HPE Servers, VMware ESXi, and VMware vSphere\ vRealize suites, Windows, Hyper-V, AWS & Azure.
Preferred Job Qualifications:
- 5 years of experience supporting a VMware vSphere environment and physical compute environments.
- Experience with replication management tools such as vSphere Replication and VMware Site Recovery Manager
- Experience supporting multi-data center, disaster recovery
- Experience with storage virtualization (NAS, SAN) and encryption within a VMware compute environment
- Experience with networking, physical connectivity, concepts of vNIC and Virtual Distributed Switch.
- Experience with capacity planning and performance troubleshooting of the virtualized compute environment
- Experience with HPE OneView, HPE C7000 enclosures, HPE Synergy 12000 frames.
- Experience with the Command Line Interface for Linux and Windows operating systems.
- Service Now experience as a ticketing system
- Experience with physical UNIX systems (HPE Superdome, IBM Power Systems) is a plus
Windows
- Good knowledge on ITIL Processes & Certification will be an added advantage.
- 5 years Windows Administration experience
- Windows Server 2003, 2008, 2012, 2016, 2019, and 2022 experience
- VMware vSphere experience
- 2 years Windows patch and vulnerability management
- High level understanding of risks created by vulnerabilities
- High level knowledge of Active Directory and group policy objects.
- Knowledge of process to rollback patches as needed
- Ability to follow standard work and produce appropriate documentation
- 1 year of experience implementing Hardened Baseline Configuration standards and controls
- High level understanding of risks associated with controls like CIS
- Able to independently troubleshoot production issues quickly
- Experience with Microsoft IIS
- Ability to assist in audit data gathering
- Ability to assist in audit data gathering
Preferred Qualifications
- 5 years Windows patch and vulnerability management
- 4 years of Windows baseline hardening
- Proficient in Ansible automation code
- Cloud computing experience and knowledge & Experience with Service Now
- Experience with PowerShell
- Ability to support a hybrid cloud model
Key Responsibilities:
- Maintain and support specifications for complex operating system using releases and utilities from Microsoft.
- Test, debug, and author documentation for the environment.
- Responsible for overall Windows operating system, such as sophisticated file patching, hardening, automation and highest complexity troubleshooting.
- Competent to work at the highest technical level on all phases of Windows operating systems.
- May assist other systems engineers to effectively utilize the systems technical software.
Why Join Us?
Does this sound like a great fit? Apply today!
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Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Associate roles with real interview advice
What people at Massmutual Global Business Services are saying
Rating based on 16 Senior Associate
reviews
Anonymous · IT & Information Security
in Hyderabad / Secunderabad
Likes
Hike is good, benefits are good.
- Salary - Excellent
+3 more
Dislikes
Managers and leads should start working rather than pushing the work on the team. Leadership are coming from service based are damaging the product based company culture and defaming the massmutual fame.
- Skill development - Poor
Senior Associate salary at Massmutual Global Business Services
reported by
172
employees
with 5-10
years exp.
₹10
L/yr - ₹27.3
L/yr
86%
more
than the average Senior Associate Salary in India
View more details
What Massmutual Global Business Services employees are saying about work life
based on 113 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Massmutual Global Business Services Benefits
Submitted by Company
Work from Home Policy In-house Healthcare Facility Leaves and Vacation Insurance and Well-Being Employee Referral Program
Submitted by Employees
View more benefits 
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