Massmutual Global Business Services Interview Questions and Answers

I follow the Software Development Life Cycle (SDLC) process to ensure successful project delivery.

• I start with requirements gathering and analysis to understand the project scope and objectives.

• I then move on to design, where I create a detailed plan for how the system will be built.

• Next, I proceed to development, where the actual coding and implementation of the system takes place.

• After development, I conduct thorough...read more

By breaking down the problem into smaller components and analyzing each part individually

• Identify the key components of the problem statement

• Break down the problem into smaller, more manageable parts

• Analyze each part individually to understand its impact on the overall problem

• Consider different perspectives and potential solutions

• Collaborate with team members or stakeholders to gain additional insights

BRD is a document that outlines business requirements, while FRD is a document that details functional requirements.

• BRD focuses on what the business needs, while FRD focuses on how those needs will be met.

• BRD is high-level and non-technical, while FRD is detailed and technical.

• BRD is created before FRD in the project lifecycle.

• Example: BRD may state the need for a customer relationship management system, while FRD will...read more

User stories are created by collaborating with stakeholders and allocating points based on complexity and effort required.

• Collaborate with stakeholders to gather requirements and understand user needs

• Break down features into smaller, manageable user stories

• Prioritize user stories based on business value and dependencies

• Allocate points based on complexity, effort, and risk involved

• Use techniques like Planning Poker to a

The SOP for creating a requirement gathering doc involves planning, interviewing stakeholders, documenting requirements, and obtaining approval.

• Plan the requirement gathering process by identifying stakeholders and their needs

• Conduct interviews with stakeholders to gather detailed requirements

• Document the requirements in a clear and organized manner

• Obtain approval from stakeholders to ensure alignment with business goa

I am highly proficient in using Jira, Confluence, and SQL for various business analysis tasks.

• I have extensive experience using Jira for project management, issue tracking, and agile development.

• I am skilled in using Confluence for documentation, collaboration, and knowledge sharing within teams.

• I have strong SQL skills for data analysis, querying databases, and generating reports.

• I have used these tools in previous pr...read more

I look for values such as integrity, teamwork, communication, and adaptability in a colleague.

• Integrity - honesty, trustworthiness, and ethical behavior

• Teamwork - collaboration, support, and willingness to help others

• Communication - clear and effective communication skills

• Adaptability - ability to adjust to changing circumstances and problem-solve