Add office photos
All Filters
43 Mashreq Global Services Jobs
Manager - Learning & Development-Technical.IC&OD- L& D
8-10 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Manager - Learning & Development-Technical.IC&OD- L& D
Mashreq Global Services
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- To manage relevant training programs and learning curriculums linked to development needs assessment.
- To lead generic/ customized learning programs and monitor their implementation and measure the impact and ROI.
- To ensure smooth conduct of learning programs at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.
- To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination
- To Configure, administer, and maintain the Learning infrastructure, including the Learning module on HCM and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees.
- College graduate with a minimum bachelor s degree in any field.
- At least 8-10 years of experience of working in a large global organization (preferable financial services) in the Learning Development or HR department.
- Expertise in training needs analysis, solution deployment and learning impact/evaluation and ROI.
- Advanced knowledge in administering the Learning module on HCM.
- Excellent data analysis and data visualization skills.
- Excellent communication skills and ability to work with senior stakeholders.
- CIPD or equivalent is desirable
- Conduct comprehensive learning needs analysis with the business and propose effective learning solutions.
- Research and Identify training providers that align with the learning objectives.
- Collaborate with business units to ensure compliance with regulatory learning requirements.
- To manage technical learning globally for specific Groups of the bank and partner with stakeholders and key points of contact to plan Group technical learning roadmaps activities and reporting
- Manage the Technical Learning Catalogue to update and publish the learning/training calendar, upload online courses, and create assessments and surveys.
- Advanced knowledge of the HCM learning module, including navigation, utilization of e-learning resources and data accuracy maintenance.
- Report LD metrics to senior management and regulatory authorities such as central bank, internal audit and compliance departments.
- Offer learning and development advisory services to employees and internal stakeholders on availing any learning services offered by the bank.
- Partner with the behavioral LD Team globally to ensure that learning is planned in a holistic way.
- Use data visualization and analytics tools such as MS Excel and Power BI to create and share learning development MIS with internal stakeholders.
- Monitor training effectiveness, evaluation and ROI and provide actionable insights to drive continuous improvement.
- Preparing the learning budget, maintaining records and ensure effective resource utilization.
- Govern the Learning Development Policy and ensure adherence to the agreed targets.
- Demonstrate understanding of emerging digital technologies and their impact including Generative AI.
- Design and develop engaging e-learning courses using authoring tools such as Articulate.
- Ensure a seamless and user-friendly experience for all learners accessing the LMS
- To collaborate across ICOD unit on global initiatives and also represent LD at PICG people connects and events both internally and externally
- Support the Senior Manager LD in defining the technical learning strategy for the bank globally .
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Manager Learning & Development roles with real interview advice
People are getting interviews at Mashreq Global Services through
People are getting interviews through
(based on 15 Mashreq Global Services interviews) What people at Mashreq Global Services are saying
What Mashreq Global Services employees are saying about work life
Mashreq Global Services Benefits
View more benefits
Compare Mashreq Global Services with
TCS
Wipro
Infosys
HCLTech
Tech Mahindra
Accenture
Cognizant
Capgemini
IBM
SBI Cards & Payment Services
Axis Direct
Kotak Securities
FactSet
Aadhar Housing Finance
ICICI Home Finance
Ocwen Financial Solutions
Synchrony
Morningstar
Fidelity National Financial
Franklin Templeton Investments
Similar Jobs for you
Manager - Learning & Development-Technical.IC&OD- L& D
8-10 Yrs
Kolkata, Mumbai, New Delhi +4 more
Manager - ARM-FI.FID Country & FI Limit Management
5-8 Yrs
Kolkata, Mumbai, New Delhi +4 more
Manager - Culture & Engagement.IC&OD- Learning & Development
7-11 Yrs
Kolkata, Mumbai, New Delhi +4 more
Senior Manager - Retail Credit Management.Credit Management
5-9 Yrs
Kolkata, Mumbai, New Delhi +4 more
Manager Credit Relationship.Corporate & Investment Banking
7-9 Yrs
Kolkata, Mumbai, New Delhi +4 more
Relationship Officer - General Insurance
1-4 Yrs
₹ 1 - 4L/yr
Bangalore / Bengaluru
Manager - Technology / Retail Platforms - Cards and ATM
12-15 Yrs
Kolkata, Mumbai, New Delhi +4 more
Assistant Manager-Lean.CXC-MGN Lean
4-6 Yrs
Kolkata, Mumbai, New Delhi +4 more
Senior Virtual Relationship Manager.Mashreq Plus
3-5 Yrs
Kolkata, Mumbai, New Delhi +4 more
Senior Manager-Agile Transformation.Client Experience and Conduct
5-7 Yrs
Kolkata, Mumbai, New Delhi +4 more
